Customer Support Agreements

Customer Support Agreements

Focus On Your Core Activity

Zahid Customer Support Agreements are the most effective way of running your machine at peak performance and eliminating the risk, cost, disruption and loss of revenue caused by unscheduled downtime. Zahid Customer Support Agreements ensure your service, maintenance and repairs are performed by highly skilled, competent, trained professionals, giving you more time to concentrate on driving your business forward..


10 great reasons to choose a Zahid CSA

                               1- Increased Uptime
                               2- Greater productivity
                               3- Increased potential revenue per machine
                               4- Optimized workshop and tooling utilization
                               5- Improved labour time allocation
                               6- Remove the costs of maintenance scheduling and record keeping
                               7- Quality work from engineers trained by Caterpillar
                               8- Higher machine resale value
                               9- Fixed cost and no surprises
                               10- More time to focus on your business


At the heart of your business

Whether you have one machine or many, whether you want minimal support, or a total package, there’s a Zahid Customer Support Agreement for you.


We offer three levels:


























Professionals Working For You

Service technicians at Zahid Tractor are highly trained and fully competent on all aspects of Cat equipment. They are highly mobile, well equipped and use a wide range of exclusive Caterpillar® tools, software and advanced hardware. To ensure optimum service levels, technicians’ schedules are coordinated by an experienced back-office team, which understands, above all else, that time is money. Zahid Tractor offers a large stock of genuine Cat parts and excellent availability, so you can optimize your owning and operating costs. 
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For more information, please contact us, or call our Toll Free: 800 2 444 999, Telephone: +966 12 6833542,