PARTS

As the exclusive Cat dealer in Saudi Arabia, Zahid Tractor has a parts distribution network that supports the entire Kingdom. With a total of 24 strategically located branches holding in excess of 95,000 line items, Zahid Tractor is ready to deliver parts to its customers as quickly as needed to ensure maximum equipment uptime. Our team of highly trained and experienced parts consultants are ready to help customers select the right parts to return their equipment back into the field, while reducing the customers owning and operating costs. Our hours of operation are from 7:00 a.m. until 5:00 p.m. Sunday through Thursday.  If you have an emergency request outside of office hours, you can always reach our 24/7 support via WhatsApp.

Zahid Tractor holds parts inventories of approximately 95,000 line items that provide over 92% parts availability for the Cat equipment requirement working in Saudi Arabia. For any remaining items not available, Zahid Tractor has access to Caterpillar’s Middle East Distribution Center in Jebel Ali, United Arab Emirates which enables for faster emergency supply of parts.

Our parts stock is maintained by an automated demand-based inventory system that helps ensure that we have the right parts when you need them. We also offer delivery service to our customers to help keep our promise of maximizing equipment availability.

WARRANTY: Parts sold hereunder are warranted against latent defects in material and workmanship pursuant to the terms of the manufacturer’s warranty. The applicable warranty period is as set forth in the manufacturer’s warranty. 

At the time of making a warranty claim Purchaser must provide the sales invoice. The obligation under this warranty in relation to the Parts is limited to the repair, replacement or the refund of the price minus i) a reasonable allowance for use (if any) and ii) a deduction for any damage to the Parts resulting from anything other than the defect, at ZT’s option. The warranty ceases to be effective if the Parts are altered or repaired other than by persons authorized or approved by ZT to perform such work or is/are misused, not serviced or damaged other than as a consequence of a defect. Any Part replaced under warranty shall be warranted for remaining warranty period of the original Part and the replaced Part shall become ZT’s property.

OVER 1.4 MILLION PARTS AVAILABLE ONLINE

Zahid Tractor customers can now shop for more than 1.4million parts online.  Each customer can now have a personalized account set up for them, which will enable direct access to parts from any of our branches. To begin ordering online, click on the link below.

​Please visit your nearest branch if you would like to set up your account or if you need any assistance with ordering parts online.