Customer Value Agreements

Customer Value Agreements (CVA) provide service solutions to customers across all industries. We offer multiple levels of agreements, from the basic no frills preventative maintenance agreements in which our team of technicians will carry out scheduled maintenance of our customers’ equipment’s to more comprehensive total job site solutions.

Zahid Tractor strives to offer its customers the ultimate value in owning Cat equipment, and choosing a CVA will help customers protect their investment in the equipment.

Customer Value Agreement Options

Zahid Tractor offers a wide selection of CVA options tailored to customers individual needs. Below are a selection of those offerings:

  • Scheduled and convenient maintenance
  • Equipment health monitoring
  • Fleet management solutions
  • Equipment inspections using Cat Inspect
  • Scheduled Oil Sampling (SOS)
  • On-site service technician support
  • On-site fully stocked parts containers
  • On-site container equipped with
  • hoses and crimping tools
    Access to Cat online platforms to help monitor and manage fleet

These agreements help you:

  • Manage equipment health and utilization trends and compare to benchmarks via automated reporting
  • Provide expert recommendations that can be used to make informed decisions about managing and maintaining equipment
  • Provide preventive maintenance services to help lower owning and operating costs while increasing equipment availability
  • Proactively manage equipment so our customers can focus on their businesses
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