Customer Value Agreements (CVA) provide service solutions to customers across all industries. We offer multiple levels of agreements, from the basic no frills preventative maintenance agreements in which our team of technicians will carry out scheduled maintenance of our customers’ equipment’s to more comprehensive total job site solutions.
Zahid Tractor strives to offer its customers the ultimate value in owning Cat equipment, and choosing a CVA will help customers protect their investment in the equipment.
Customer Value Agreement Options
Zahid Tractor offers a wide selection of CVA options tailored to customers individual needs. Below are a selection of those offerings:
Scheduled and convenient maintenance
Equipment health monitoring
Fleet management solutions
Equipment inspections using Cat Inspect
Scheduled Oil Sampling (SOS)
On-site service technician support
On-site fully stocked parts containers
On-site container equipped with hoses and crimping tools
Access to Cat online platforms to help monitor and manage fleet
These agreements help you:
Manage equipment health and utilization trends and compare to benchmarks via automated reporting
Provide expert recommendations that can be used to make informed decisions about managing and maintaining equipment
Provide preventive maintenance services to help lower owning and operating costs while increasing equipment availability
Proactively manage equipment so our customers can focus on their businesses
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