Zahid Tractor takes great pride in being a partner to its customers. Not only are quality products provided, but also on offer are innovative and differentiating services that help add to our customers’ long term success.
The suite of service offerings, be it field service repairs, machine rebuilds, engine overhauls, Customer Value Agreements (CVA), or Scheduled Oil Sample (SOS) analysis, all are united by a common goal: to ensure the customer receives the full value of owning a Cat equipment. Zahid Tractor priority is to ensure its customers have the best solution for the job required.
Zahid Tractor offers full service support to customers with its team of highly skilled technicians providing customers with services ranging from preventive maintenance and minor repairs to complete machine and engine rebuilds.
An EPP is an Equipment Protection Plan that protects you against the defects in Cat material and manufacturer workmanship beyond the expiration of your original standard 12 months warranty.
New Machine EPP is sold by Zahid Tractor and backed by Caterpillar.
Each New Machine EPP is linked to an individual machine serial number.
Machines must be maintained according to Operation & Maintenance Manual (OMM) guidelines to remain eligible.
New Machines must be enrolled in the program within the first 12 months after purchase.
In-Shop Equipment Repair
Repair Determination Inspections
Technical Analysis I & II
Specialized Repair and Services
Complete Machine Rebuild
Power Train Component Rebuild
Hydraulic Component and Hose Service
Undercarriage Service Center
Line Bore Machining
2,500hp Engine Dynamometer
Fabrication and Welding Service
In-Frame Engine Rebuilds
Fabrication and Welding
Diagnostic and Troubleshooting Service
Scheduled Oil Sample (SOS) Analysis
Contamination Control Audits
Equipment Monitoring Solutions