Cat | 962 Wheel Loader | Caterpillar

The Cat 962 Wheel Loader brings premium performance with simple-to-use technologies as a standard offering, boosting operator efficiencies and delivering consistent high bucket fill factors resulting in increased productivity. Extended service intervals lower maintenance costs. This machine is designed to meet emission standards without interrupting operation. Improved performance, reliability, durability, and versatility result in a machine that is built to meet your needs.

Proven Reliability

  • Cat C7.1 engine offers high power density with a combination of proven electronics, fuel, and air systems.
  • Features an electric fuel priming pump, fuel-water separator, and secondary filtration system.
  • Thorough component design and machine validation processes result in unmatched reliability and uptime.

Durability

  • Heavy-duty transmission and axles designed to handle extreme applications.
  • Automatic countershaft powershift (5F/3R) transmission features durable, long-lasting components.
  • Full-flow hydraulic filtration system with additional kidney-loop filtration improves hydraulic system reliability and component life.
  • Next Generation implement pump increases flow at lower engine speeds and improves hydraulic response.

Work in Comfort in the All New Cab

  • Next-generation, easily adjustable seat and suspension for improved operator comfort. It comes in three trim levels and can be equipped with a 4-point harness (kit).
  • Increased legroom and adjustable seat controls for increased comfort and efficiency.
  • Automatic air conditioning system keeps the cab temperature as desired.
  • New in-cab dashboard and high-resolution touch display(s) are easy to use, intuitive, and user friendly.
  • Sound suppression, seals, and viscous cab mounts decrease noise and vibration for a quieter work environment.
  • The standard HMU steering wheel provides precision control, resulting in excellent comfort and accuracy. An optional seatmounted electro-hydraulic joystick steering system (replaces the HMU steering wheel) is also available in many regions.
  • The next generation of ride control works as a shock absorber, improving ride quality over rough terrain.

Smart Machine for Efficient Operation

  • Standard Cat technologies to monitor, manage, and enhance your jobsite operations.
    – Cat Payload with Assist provides accurate weighing* of the bucket payloads. Data is displayed in real time to improve productivity and loading accuracy with manual tip-off.
    – Product Link™ wirelessly connects the machine to the office, giving you access to production and essential health information needed to make timely, fact-based decisions to help you better run your business.
    – New Autodig allows the operator to fully automate bucket loading to improve fill factors and loading time.
    – Auto Set Tires promotes proper loading technique, significantly reducing tire slip and tire wear.
  • Optional Cat Advanced Payload with Assist*:
    – Tip Off Assist automatizes load adjustment of the final bucket to match hauling unit target.
    – Enhanced lists management, site integration, and extended scale features to help manage and improve productivity and profitability of operations.
  • Optional Cat Productivity subscription provides detailed and comprehensive actionable information to help you manage and improve the productivity and profitability of your operations.

    *Not legal for trade

Achieve Greater Fuel Efficiency & Productivity

  • New Autodig with Auto Set Tires for consistent high bucket fill factors deliver up to 10% more productivity compared to previous Cat model.
  • With 5-speed transmission and lock-up clutch torque converter, power trains deliver smooth shifting, fast acceleration, and speed on grade for greater performance and fuel efficiency.
  • Single clutch and lock-to-lock shifting for faster acceleration and speed on grades.
  • Z bar* linkage provides high breakout force at ground level.
  • Optimized Z bar* linkage offers parallel lift capability for precise work tool control.
  • Performance Series Buckets utilize a system-based approach to balance bucket shape against the machine’s linkage, resulting in higher fill factors and better material retention when compared with other buckets of the same rated capacity.
  • Application Profiles optimize machine settings for different applications at one push of a button.
  • Job Aids help operators improve and optimize their operating skills.
  • Automatic engine idle shutdown system significantly reduces idle time, overall operating hours, and fuel consumption.
  • Deeply integrated engine, power train, and hydraulic systems deliver unmatched productivity and fuel efficiency.
  • Optional Differential locks are activated on-the-go, which improves traction, resulting in increased productivity while reducing tire scuffing for reduced operating costs.
  • Fusion™ Quick Coupler allows for easy tool changes without leaving the cab, letting the machine move quickly from task to task.

    *Optional configurations and equipment may vary from region to region and require conformance to Caterpillar payload policy. Consult your dealer or Caterpillar representative for details.

Reduced Maintenance Time & Costs

  • Extended fluid and filter change intervals reduce maintenance costs by up to 35%.**
  • Convenient access to hydraulic and electrical service centers for easy ground-level servicing.
  • Remote Troubleshoot can connect the machine to the dealer service department to help diagnose problems quickly so you can get back to work.
  • Remote Flash works around your schedule to ensure your machine’s software is up to date for optimal performance.
  • The Cat App helps you manage fleet location, hours, and maintenance schedules; it also alerts you for required maintenance and allows you to request service from your local Cat dealer.
  • One-piece tilting hood makes engine compartment access fast and easy.
  • Optional Integrated Autolube extends component and service life.

    ** Parts and fluids only

Safety Features

  • Rear-vision camera enhances visibility behind the machine, helping you work safely and confidently.
  • Cab access with wide door, optional remote door opening, and inclined steps add solid stability.
  • Floor-to-ceiling windshield, large mirrors with integrated spot mirrors, and rear-vision camera provide industry leading all-around visibility.
  • Computerized monitoring system includes several warning indicators.
  • Monitored seat belt is standard and can be enhanced with an optional exterior indicator.
  • Optional multiview (360˚) vision system helps the operator monitor the surroundings of the machine at all times.
  • Optional Cat Detect radar technology enhances awareness by monitoring the working environment and alerts operators to hazards.
  • Optional access light and under-hood service light system to provide illuminated access to the machine and daily checks even in the dark.

Purpose-built Specialty Configurations

  • Application-specific arrangements direct from the factory for optimized performance and added durability in the toughest applications, including:
    – Industrial and waste models feature guarding and reinforcement necessary for work in transfer stations, recycling depots, scrap yards, and demolition sites.
    – Forestry model increases lift and tilt capacities for efficient and productive log and chip handling in paper, pellet, and sawmills.
    – Steel mill model is designed for the challenging work environment of steel mills and slag handling applications, incorporating an added level of safety.

Additional information

Engine - Maximum Power - 2,100 rpm - ISO 14396

201 kW ( 270 HP )

Engine Model

Cat 7.1

Engine - Maximum Power - 2,100 rpm - ISO 14396 - Metric

274 kW ( 274 HP )

Engine - Maximum Net Torque - 1,400 rpm - ISO 9249

1175 N·m ( 867 ft·lbf )

Engine - Maximum Net Power - 2,100 rpm - ISO 9249

187 kW ( 251 HP )

Engine - Maximum Net Power - 2,100 rpm - ISO 9249 - Metric

255 mhp ( 255 mhp )

Engine - Maximum Net Power - 2,100 rpm - SAE J1349

187 kW ( 251 HP )

Engine - Maximum Gross Power - 2,100 rpm - SAE J1995

206 kW ( 276 HP )

Engine - Maximum Gross Power - 2,100 rpm - SAE J1995 - Metric

280 mhp ( 280 mhp )

Engine - Maximum Gross Torque - 1,400 rpm

1245 N·m ( 918 ft·lbf )

Engine - Maximum Gross Torque - 1,400 rpm - SAE J1995

1266 N·m ( 933 ft·lbf )

Engine - Displacement

7 l ( 427 in³ )

Engine - Note

Cat engine meets Brazil MAR-1 and UN ECE R96 Stage IIIA emission standards, equivalent to U.S. EPA Tier 3 and EU Stage IIIA.

Engine - Note (1)

The net power advertised is the power available at the flywheel when the engine is equipped with fan, alternator, air cleaner, and muffler

Engine - Note (2)

Cat engines are compatible with diesel fuel blended with following lower carbon intensity fuels up to: • 100% biodiesel FAME (fatty acid methyl ester)* • 100% renewable diesel, HVO (hydrogenated vegetable oil) and GTL (gas-to-liquid) fuels Refer to guidelines for successful application. Please consult your Cat dealer or “Caterpillar Machine Fluids Recommendations” (SEBU6250) for details. *For use of blends higher than 20% biodiesel, consult your Cat dealer

Weights - Operating Weight

19043 kg ( 41983 lb )

Weights - Note

Weight based on a machine configuration with Bridgestone 23.5R25 VJT L3 radial tires, full fluids, operator, standard counterweight, ride control cold start, roading fenders, Product Link, front manual differential/open rear axles, power train guard, secondary steering, sound suppression, and a 3.3 m³ (4.3 yd³) general purpose bucket with BOCE.

Transmission - Forward - 1

6.9 km/h ( 4.3 mile/h )

Transmission - Forward - 2

12 km/h ( 7.5 mile/h )

Transmission - Forward - 3

19.3 km/h ( 12 mile/h )

Transmission - Forward - 4

25.7 km/h ( 16 mile/h )

Transmission - Forward - 5

39.5 km/h ( 24.5 mile/h )

Transmission - Reverse - 1

6.9 km/h ( 4.3 mile/h )

Transmission - Reverse - 2

12 km/h ( 7.5 mile/h )

Transmission - Reverse - 3

25.7 km/h ( 16 mile/h )

Transmission - Note

Maximum travel speed in standard vehicle with empty bucket and standard L3 tires with 787 mm (31 in) roll radius.

Operator Sound Pressure Level - ISO 6396:2008

72 dB(A) ( 72 dB(A) )

Operator Sound Pressure Level - ISO 6396:2008 ¹

69 dB(A) ( 69 dB(A) )

Sound - Note

¹Operator Sound Pressure Level – Including countries that adopt the EU and UK Directives.

Sound - Note (1)

¹Exterior Sound Power Level – European Union Directive 2000/14/EC and UK Noise Regulation 2001
No. 1701

Operating Specifications - Breakout Force

169 kN ( 37993 lbf )

Operating Specifications - Static Tipping Load - Full 37° Turn - With Tire Deflection

11808 kg ( 26032 lb )

Operating Specifications - Static Tipping Load - Full 40° Turn - No Tire Deflection

12565 kg ( 27701 lb )

Operating Specifications - Note

For a machine configuration as defined under “Weight.”

Operating Specifications - Note (1)

Full compliance to ISO 14397-1:2007 Sections 1 thru 6, which requires 2% verification between calculations and testing.

Service Refill Capacities - Fuel Tank

259.5 l ( 68.6 gal (US) )

Service Refill Capacities - Cooling System

54 l ( 14.3 gal (US) )

Service Refill Capacities - Crankcase

21 l ( 5.5 gal (US) )

Service Refill Capacities - Transmission

43 l ( 11.4 gal (US) )

Service Refill Capacities - Differential - Final Drives - Front

43 l ( 11.4 gal (US) )

Service Refill Capacities - Differential - Final Drives - Rear

43 l ( 11.4 gal (US) )

Service Refill Capacities - Hydraulic Tank

97 l ( 25.6 gal (US) )

Hydraulic System - Implement System - Maximum Pump Output at 2,340 rpm

322 l/min ( 85 gal/min )

Hydraulic System - Implement System - Maximum Operating Pressure

29300 kPa ( 4250 psi )

Hydraulic System - Hydraulic Cycle Time - Total

9.4 s ( 9.4 s )

Dimensions - Standard Lift - Height - Top of Hood

2692 mm ( 8.75 ft )

Dimensions - Standard Lift - Height - Top of ROPS

3453 mm ( 11.25 ft )

Dimensions - Standard Lift - Ground Clearance

351 mm ( 1.08 ft )

Dimensions - Standard Lift - Wheel Base

3350 mm ( 11 ft )

Dimensions - Standard Lift - Overall Length - Without Bucket

7052 mm ( 23.17 ft )

Dimensions - Standard Lift - Hinge Pin Height at Carry Height

660 mm ( 2.08 ft )

Dimensions - Standard Lift - Hinge Pin Height at Maximum Lift

4167 mm ( 13.67 ft )

Dimensions - Standard Lift - Lift Arm Clearance at Maximum Lift

3604 mm ( 11.75 ft )

Dimensions - Standard Lift - Rack Back - Maximum Lift

60 ° ( 60 ° )

Dimensions - Standard Lift - Rack Back - Carry Height

49 ° ( 49 ° )

Dimensions - Standard Lift - Width over Tires (Loaded)

2825 mm ( 9.33 ft )

Dimensions - Standard Lift - Tread Width

2140 mm ( 7 ft )

Dimensions - Standard Lift - Note

All dimensions are approximate and based on machine equipped with 3.3 m3 (4.3 yd3 ) general purpose bucket with BOCE and Bridgestone 23.5R25 VJT L3 radial tires.

Dimensions - High Lift - Height - Top of Hood

2692 mm ( 8.75 ft )

Dimensions - High Lift - Height - Top of ROPS

3453 mm ( 11.25 ft )

Dimensions - High Lift - Ground Clearance

351 mm ( 1.08 ft )

Dimensions - High Lift - Wheel Base

3350 mm ( 11 ft )

Dimensions - High Lift - Overall Length - Without Bucket

7542 mm ( 24.75 ft )

Dimensions - High Lift - Hinge Pin Height at Carry Height

744 mm ( 2.42 ft )

Dimensions - High Lift - Hinge Pin Height at Maximum Lift

4473 mm ( 14.67 ft )

Dimensions - High Lift - Lift Arm Clearance at Maximum Lift

3773 mm ( 12.33 ft )

Dimensions - High Lift - Width over Tires (Loaded)

2825 mm ( 9.33 ft )

Dimensions - High Lift - Tread Width

2140 mm ( 7 ft )

Dimensions - High Lift - Note

All dimensions are approximate and based on machine equipped with 3.3 m3 (4.3 yd3 ) general purpose bucket with BOCE and Bridgestone 23.5R25 VJT L3 radial tires.

Air Conditioning System - Air Conditioning

The air conditioning system on this machine contains the fluorinated greenhouse gas refrigerant R134a (Global Warming Potential = 1430). The system contains 1.6 kg (3.5 lb) of refrigerant which has a CO2 equivalent 2.288 metric tonnes (2.522 tons).

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